Case Management

Program Description:
The case manager works with the client to achieve wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. A case manager links the client with appropriate providers and resources while ensuring that the services provided are safe, client centered, timely, works for the client and is fair.

Eligibility Criteria:

  • Men and women age 18 years or older diagnosed with a major mental illness that is experiencing episodes of mental impairment that may put him/her at risk for more intensive services
  • Children 0-18 who reside in Key West area or Key Largo area who are diagnosed with major mental illness who are at risk of more intensive services


  • Comprehensive assessment
  • Service planning
  • Linkage to other services
  • Advocacy for access to identified service needs
  • Monitoring of services provided

Persons Most Able to Benefit from this Service

  • Persons who have had a recent Baker Act or admission to a local psychiatric hospital, receiving facility, or crisis stabilization unit
  • Persons who have discharged from a state mental hospital or residential treatment facility

Service Plan:

  • Every case management client is involved in developing a service plan
  • Service plan is a service agreement between GCC and the client that details all of the services to be offered
  • Service plan allows everyone involved to monitor and evaluate goals, objectives and interventions
  • Service planning and related services to be provided occurs directly with the client
  • Services are tailored to the strengths, needs, abilities and preferences of the client
  • Services promote personal responsibility
  • Goals of treatment are not the sole responsibility of a single staff person or a lone consumer, but are the responsibility shared by all in an active partnership with the client

Contact Information:

  • Location: Marathon
  • Phone: (305) 434-7660

Eleven CARF Accredited Programs:

  • Case Management/Services Coordination: Mental Health (Adults)
  • Community Integration: Mental Health (Adults)
  • Community Integration: Psychological Rehabilitation (Adults)
  • Crisis Stabilization
  • Detoxification
  • Outpatient Treatment
  • Outpatient Treatment: Alcohol and Other Drugs/Addictions (Children and Adolescents)
  • Outpatient Treatment: Mental Health (Adults)
  • Outpatient Treatment: Mental Health (Children and Adolescents)
  • Prevention/Diversion

Equal Opportunity
GCC does not discriminate on the basis of age, race, sex, religion, color, disability, national origin, sexual orientation, or marital status.